Terms and Conditions for Handmade Shoes

Welcome to our online platform. These Terms and Conditions govern your access to and use of our website, the purchase of our handmade genuine leather shoes, and any related services we provide. By accessing or using our service, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our service.

1. Acceptance of Terms

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

2. Products and Services

• Product Descriptions: We strive to ensure that all product descriptions, images, and prices shown on our online platform are accurate and up-to-date. All products are handmade from genuine leather, and due to the nature of handcrafted items and natural materials, slight variations may occur. The vintage street scene background used in our product photography is for aesthetic representation and does not imply any specific shipping or delivery methods.
• Pricing: All prices for our products are in Canadian Dollars (CAD) unless otherwise stated. We reserve the right to change prices at any time without prior notice.
• Availability: All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

3. Order Placement and Payment

• Order Confirmation: After placing an order, you will receive an email confirmation acknowledging receipt of your order. This email does not signify our acceptance of your order, but rather confirms that we have received it.
• Payment: Full payment is required at the time of order placement. We accept various payment methods as indicated on our online platform. Your financial details are handled securely.

4. Shipping and Delivery

• Delivery Times: As our shoes are handmade, production and delivery times may vary. Estimated delivery times will be provided at the time of purchase. We are not responsible for delays caused by shipping carriers or customs processes.
• Shipping Region: We primarily ship within Canada and to select international destinations. Shipping costs and available options will be calculated at checkout.
• Risk of Loss: All items purchased from our site are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

5. Returns and Exchanges

Due to the handmade nature of our products, all sales are considered final unless the product is defective or not as described upon arrival. Any returns or exchanges for defective items must be initiated within 14 days of receipt. Please contact our customer service to arrange for returns or exchanges. Items must be returned in their original condition and packaging.

6. User Conduct

You agree not to use our online platform for any unlawful purpose or in any way that might harm, abuse, or otherwise negatively impact other users or our service. This includes, but is not limited to, unauthorized access to our systems, data mining, or malicious activity.

7. Intellectual Property

All content on this site, including text, graphics, logos, images (including the 10 close-up photos of shoes against a vintage street scene), and product designs, is the property of Handmade Shoes or its content suppliers and protected by Canadian and international copyright laws. Unauthorized use of any content is strictly prohibited.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Handmade Shoes shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our service or the products purchased.

9. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein.

10. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes constitutes acceptance of those changes.

11. Contact Information

Questions about the Terms and Conditions should be sent to us via: