Privacy Policy for Handmade Shoes

Welcome to Handmade Shoes. This Privacy Policy describes how Handmade Shoes ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our online platform, engage with our products, or otherwise interact with us. We are committed to protecting your privacy and ensuring the security of your personal data.

1. Information We Collect

We collect various types of information from and about users of our online platform, including:

• Personal Information You Provide Directly: This includes information you provide when you register an account, place an order, sign up for newsletters, respond to a survey, or contact us. This may include your name, shipping address, billing address, email address, phone number, and payment information.
• Information Collected Automatically: As you navigate through and interact with our online platform, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. This may include your IP address, browser type, operating system, referring URLs, access times, and pages viewed. This information helps us improve our online platform and deliver a more personalized service.
• Information from Third Parties: We may receive information about you from third parties, such as payment processors or analytics providers, to help us process orders, deliver services, and understand user behavior.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders, including communicating with you about your purchases and providing customer support.
• To personalize your experience on our online platform and deliver content and product offerings relevant to your interests.
• To improve our online platform, products, and services, and to develop new offerings.
• To send you marketing communications, such as newsletters and promotions, if you have opted to receive them.
• To detect and prevent fraudulent transactions and other illegal activities.
• To comply with legal obligations and enforce our terms and conditions.

3. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service.
• Compliance with Law: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers located in Canada. Payment transactions are encrypted using SSL technology. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our online platform. Any transmission of personal information is at your own risk.

5. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA) or the UK, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. Your rights include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To make a request, please contact us using the details provided below. We will respond to your request within one month.

6. Children's Privacy

Our online platform is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: